The Lost and Pound's Frequently Asked Questions

  1. What is a stuck pet?

    A "stuck" pet is a pet that cannot be found by browsing through the pound. There is a glitch in the way that the pound works that causes some names to never show up. Pets with these names are effectively stuck in the pound until someone searches their name either in the pound search box or in the sidebar.

  2. Will you let me know when you find a lost pet that <choose one or more: has a petpet, is a specific color, is a specific species, has some kind of high stats, has a good name, etc.>.

    No. We do not believe it would be fair. Everyone has to check out the site to find their pets. No one will get contacted about them.

  3. If I paint/zap/train a pet, and then pound it will it become unstuck?

    No. A pet becomes stuck based solely on its name. Color, species, number of times adopted, hunger and stats do not have any effect on this. However, the pound tends to occasionally cycle through the alphabet and pets that were once stuck will become unstuck. Exercise caution when transferring a pet that was once stuck as we cannot guarantee that it will remain stuck.

  4. Why is a pet still on your list even though it's been adopted?

    As Arden puts it: We have lives people!!! We're not cyborgs!!! Our staff is small, so please bear with us.

    It has been proven that using the feedback form is the fastest way to get that pet off the list. If the form is down or you don't wish to use it, try neomailing Lauren to have her remove it from the list.

  5. What is the difference between the pets in the blue bars and the pets in the red bars?

    Blue indicates male pets. Pink indicates female pets.

  6. What about pets with yellow bars?

    OOPS! That means one of us forgot to fill out the gender. Please notify us if you see that!

  7. Are there every any <choose one or more: babies, draiks, krawks, cybunnies, UCs, VWN pets, BD pets, old pets, specific color pets, etc.> stuck in the pound?

    Theoretically yes, but that doesn't mean you're going to find any. In over 7 years, Arden has never found a Draik or a Krawk! Most other LEs will occasionally show up on the list, some more frequently than others. It's very rare for any non-zappable colours/species to be found, so if you're looking for one of those, your best bet is to look for some up for adoption or trade. Most zappable colours and species do turn up with some regularity, though it's pure luck whether they do or not.

  8. Can I adopt so-and-so?

    If the pet has already been adopted, please do not contact the owner unless they specifically say the pet is up for adoption. In that case, please follow their rules. If the pet is in the pound, anyone is allowed to adopt him or her.

  9. I tried to adopt a pet, but wasn't able to! Help!

    Have you checked the spelling of the pet's name? Is it already adopted by someone else? If it's neither of these two, then your account is likely under 4 months old. Please see the next question for more info on that.

  10. My account is under 4 months, what can I adopt?

    Accounts under 4 months cannot adopt pets over level 2, or LE/restricted pets (except grundos). They can adopt the following colors: Blue, Brown, Checkered, Glowing, Green, Invisible, Orange, Pink, Purple, Red, Robot, Shadow, Silver, Skunk, Speckled, Split, White, Yellow.

  11. How can I help?

    We always appreciate new names of pets who are stuck and names of pets who are on the list that have been adopted, as with only 4 of us, and thousands of you, it's very hard to keep up with who's been adopted.

  12. I'm great with graphics, what do you need?

    We are looking for link back buttons, particularly in 88x15 and 88x31. We would also love some "I was found through the Lost and Pound" (or similar) buttons/banners for people to post on their pet lookups. All buttons/banners/etc should say "Lost and Pound" anything else is up to you! We will add a credit link to your neo account, so be sure to give us that info!

  13. How do you find stuck pets?

    The basic answer is by randomly typing in names and checking if they are in the pound. Yes that's right, trial and error! For more details on how stuck pets are found check out Snapth's Petpage

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